I get following error when creating a new tile in "My Designs" tool:
Failed to obtain the advanced parameters of the material. Please contact Homestyler Support.
Any estimate when this will be fixed
Commentaires(3)
Grace Simmons 23 Septembre
After choosing upload image-choose texture, then put in the image. Then in the material effect box choose custom map and continue on as usual. Uploading image as a tile is a problem.
@ Witold Sowa
I'm doing exactly that - I upload as 2D model, I ander dimention in pixels. And then when I select "material efect" I get the error. I tried changing the browser, I created another free account and nothing helps. Still the same problem. Anyclue what might be the cause of it and how to fix it?
Witold Sowa 20 Septembre
I'm doing exactly that - I upload as 2D model, I ander dimention in pixels. And then when I select "material efect" I get the error. I tried changing the browser, I created another free account and nothing helps. Still the same problem. Anyclue what might be the cause of it and how to fix it?
@ Grace Simmons
When uploading a jpeg for for textures you need top upload as 2D model. You need to input the size of the jpeg picture pixels: 1080x1920, 1080x720,3500x2800 etc in the boxes were measurements are requested. DO NOT convert to cm/mm/in as noted, just put pixel measurements in the boxes. To avoid all of this I always upload my textures as custom maps this way I can scale them the way I want when applying to walls, furniture or custom models.
Grace Simmons 17 Septembre
When uploading a jpeg for for textures you need top upload as 2D model. You need to input the size of the jpeg picture pixels: 1080x1920, 1080x720,3500x2800 etc in the boxes were measurements are requested. DO NOT convert to cm/mm/in as noted, just put pixel measurements in the boxes. To avoid all of this I always upload my textures as custom maps this way I can scale them the way I want when applying to walls, furniture or custom models.
