I saw that I was charged for homestyler. Please, cancel my subscription and make a refund.
Hello, we have cancelled and made the refund to you, the process will be completed in a week, please check later:)
Kommentare(4)
Homestyler support 21 Oktober
Homestyler support 21 Oktober
Hello, let us explain to you about our pricing policy, we offer a discount to the first month of our monthly plans, and users only have one chance for this with the same account.
Then they will be monthly renewed automatically by the original prices which shown on our pricing page: https://www.homestyler.com/pricing?source_page=navbar_menu
@ Anny Pena
Dear HomeStyler Team,
Last month, I subscribed to a plan for USD 4.99, which was set to renew automatically each month. However, this time I was charged nearly USD 22 for the same plan, which does not match the previous amount or your current pricing — especially considering that you offer a higher-tier plan for only USD 9.99 per month.
I would appreciate it if you could review this issue and clarify the reason for the charge, as well as the possibility of adjusting or refunding the excess amount billed.
I look forward to your response.
Kind regards,
Anny Isabel Peña Monegro
Anny Pena 21 Oktober
Dear HomeStyler Team,
Last month, I subscribed to a plan for USD 4.99, which was set to renew automatically each month. However, this time I was charged nearly USD 22 for the same plan, which does not match the previous amount or your current pricing — especially considering that you offer a higher-tier plan for only USD 9.99 per month.
I would appreciate it if you could review this issue and clarify the reason for the charge, as well as the possibility of adjusting or refunding the excess amount billed.
I look forward to your response.
Kind regards,
Anny Isabel Peña Monegro
Aufgabe erledigt! Du hast Münzen verdient!
