I cannot find my designs! What happened?

Homestyler Official 26 January 2021

Please make sure you are signing, in the same way each time, as you did upon initial signup. For example, if you signed in using an email and saved your designs under that profile, they would be saved there as opposed to if you logged in using Facebook, Google+, or other social providers.

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Comments(17)

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Felipe 17 April 2023
I made some designs around 2019, are they gone for ever? I checked in my profile 10 times and they aren't there! Is there anything that I could do to recover them?
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Missy Jay 19 November 2022
My design got deleted I cannot find it anywhere
2 Reply
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Rachel Dougan 31 August 2022
My designs are gone. I forgot my password so I reset the password and logged back in several times but my projects still are NOT accessible. My Pro subscription is current. I am preparing to print for my client presentations. How do I get my designs again?
2 Reply
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decorbykrishome 27 February
Hello Homestyler. I save my design so many times but I just have in the files the old version from a week ago. And now that I reset the page it brought me to that old version. I am suppose to deliver the project today 😕. I worked day and night this last week on this project. There's any solution please?
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冠學 陳 11 January
我的設計 "景都文華" 消失了,請問我該如何找回遺失的專案?
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betty cavaliere 20 June
per favore
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betty cavaliere 20 June
e urgente
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betty cavaliere 20 June
perche non trovo il mio progetto ?
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Roman Provkin 12 May
Good day! Please tell me, I ran into a terrible problem. One of my projects has become empty. Regardless of which view I turn on (top view or 3d) there is absolutely nothing, empty. The name of my project that failed: "2 Гостиная ЖК Димитровские горки" Please help me, my project is very important to me!
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Sarah Jordan 17 September 2022
Исчез мой дизайн-проект. Что делать?
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parpolit 6 September 2022
В моделировании на экране все белое, меню видно, но исчезли оси координат
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Maria João Valente 19 August 2022
Good afternoon, I dont have access to may designs
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Олеся Баранова 29 March 2022
Не сохранилась работа за последние 3 дня. Как это возможно? Захожу с одной учетной записи правильно.
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Irina Byzina 22 February 2022
В сохранённом проекте "исчезли" несколько стен, на плане их видно, а в объёме нет. что делать?
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Homestyler Official 29 January 2022
Каким способом вы вошли в Homestyler? Пожалуйста, убедитесь, что вы используете тот же метод входа. Если вы войдете через другую стороннюю учетную запись, в Homestyler будут созданы разные учетные записи, даже если обе сторонние учетные записи принадлежат вам.@ Елена Дивненко
Добрый день! Возникла проблема! Я не вижу свои проекты!!! ЧТО Я ДЕЛАЮ НЕ ТАК? ПОМОГИТЕ ИХ НАЙТИ, ПЛИЗ!!!
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Homestyler Official 29 January 2022
In which way did you log in to Homestyler? Please make sure you are using the same login method. If you log in through a different third-party account, it will generate different accounts in Homestyler even if both third-party accounts are from you.@ Елена Дивненко
Добрый день! Возникла проблема! Я не вижу свои проекты!!! ЧТО Я ДЕЛАЮ НЕ ТАК? ПОМОГИТЕ ИХ НАЙТИ, ПЛИЗ!!!
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Елена Дивненко 27 January 2022
Добрый день! Возникла проблема! Я не вижу свои проекты!!! ЧТО Я ДЕЛАЮ НЕ ТАК? ПОМОГИТЕ ИХ НАЙТИ, ПЛИЗ!!!
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