problem with uploading skp files-Domande e risposte-Homestyler Forum

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Hello, I have a problem with adding myskp models (even very small components) to my files. Homestyler doesnt see them when i go to deisgning :( what I may do wrong? Diana

Delight Design 29 Aprile 2021

The text suggests that only 3max files can be uploaded? Cause of failure: 【464】Check whether 3dsMax contains geometric models. @ Homestyler Official

Hi, you could click on the red text "viewing causes of failure" to check out for the reason and fix before re-upload. If it does not solve your problem, you could send the .skp file to homestyler-support@service.alibaba.com

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Delight Design 27 Aprile 2021

Thanks for answer, yes I tried - but still not working :/ @ Stephanie Murphy

Did you uplaod .skp in a zip file?

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Stephanie Murphy 24 Aprile 2021

Did you uplaod .skp in a zip file?

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Homestyler Official 24 Aprile 2021

Hi, you could click on the red text "viewing causes of failure" to check out for the reason and fix before re-upload. If it does not solve your problem, you could send the .skp file to homestyler-support@service.alibaba.com

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problem with uploading skp files

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